Two ways to work with Glow. A focused pilot to prove the lift. Then outcome-based pricing where we earn a small share of the value Glow actually creates, every connection, every closed deal, every solved support issue. No seats. No platform tax. No paying for software that does not work.
One use case. One success metric your team already cares about. A clear before-and-after. If Glow does not move the number, you do not move to step 2.
Once Glow is live, we charge a small percentage of the incremental value the platform delivers. If Glow does not produce results, we do not get paid.
Every outcome has to be measurable, attributable, and worth more to you than what Glow charges. We pick a small set during the pilot based on your business.
An accepted member-to-member intro that both sides confirm was useful. Counted once per relationship, not per message.
A customer issue Glow routes or resolves end-to-end without a human re-triage. CSAT-gated so a fast wrong answer does not count.
An inbound or scouted prospect that meets your team’s definition of qualified and gets a booked meeting with the right rep.
Revenue Glow can attribute to its intro, route, or scout. Pricing is a small share of the value, not the full deal.
Most enterprise software gets paid whether it works or not. Glow only works if the right introduction happens. So that is the only thing we charge for.
Before we go live, we agree on the current rate of connections, resolutions, leads, or closes. Outcomes above that line are what we share in.
If the model works so well that the bill scares you, we cap it. The goal is alignment, not a surprise invoice.
Glow runs on safe signal representations and consent. Your raw data never becomes ours, regardless of how outcomes are billed.
Month-to-month after pilot. If Glow stops producing, you stop paying. No multi-year lock-in to a number that does not move.
It is. We agree on the baseline before Glow goes live: the rate at which connections, resolutions, leads, or deals were happening without us. Outcomes above that line are what we share. The methodology is documented, audited monthly, and contractually shared with you.
That is the best version of the problem, but we still cap it. Every contract has a ceiling agreed during the pilot. The intent is alignment, not extraction.
You owe nothing for outcomes that did not happen. There is no platform fee waiting in the background. If the model is not producing, you stop paying and we figure out why.
Because most SaaS gets paid whether it works or not, and we do not want that incentive. Outcome pricing forces our roadmap, model, and integrations to do real work. It is harder for us. It is the right deal for you.
It works wherever the outcome is countable: an introduction accepted, a ticket resolved, a meeting booked, a deal closed. For workflows where outcomes are harder to attribute (very long sales cycles, ambient retention), we will tell you and propose a hybrid.
A fixed fee scoped to one workflow and one success metric. We share the number on the first call once we understand the scope. No usage charges during pilot. The goal is to learn whether outcome pricing makes sense afterward.
We will recommend a pilot shape, integration level, success metrics, and pricing model for your organization.